Terry Cullen Southlake Chevrolet

The experience this vehicle purchaser had with the Terry Cullen dealership was fair at best. Number one, during the discussions relevant to my purchase, I asked the salesperson several times, "what is the interest rate and what is the name of the finance company? Each time the response was, "I don't know." After the verbal agreement had been reached, I again inquired as to the interest rate and again I was informed, "I don't know." In my opinion, this was very unprofessional and nefarious. At the point where the signature documents were necessary, I still was not informed of the interest rate nor the finance company. When the purchase had been made and prior to my departure from the dealership, the salesperson failed to provide an orientation regarding vehicle. In fact, the salesperson never said thank you; he just went on to the next customer. Be be very candid, I will never conduct business again at Terry Cullens Chevrolet Dealership.