Nalley BMW of Decatur
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Dealership Sales Review
sales Rating
Bait and switch
Written by 10/04/2020
onCar was never there. Made appt. and drive 4 hours to be told it had sold yesterday. What’s so funny is , they text us to make sure we were on our way and we confirmed when we were 1 hour out.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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Houston Barber on 10/08/2020
Dealer Response
Hello thank you for the review, we truly appreciate your honest feedback. I would like an opportunity to make this up to you and make sure you receive the high quality customer service we pride ourselves on providing. If you are willing, please reach out to me at (770) 628-5694 so we can work towards a resolution. Bart Sturm, General Manager
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