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Rivertown Buick GMC

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Rivertown Buick GMC
1661 Whittlesey Rd, Columbus, GA 31904 (map)
Today 5:00 AM - 9:00 PM
Sales Rating
4.72 out of 5 stars (40)
Recommend:
Yes (23) No (2)
Service Rating
4.29 out of 5 stars (38)
Recommend:
Yes (23) No (5)
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Dealership Service Review

1 out of 5 starsservice Rating
Disappointed Customer
Written by Connie Love on 04/03/2024
The worse service I have ever received from this dealership. They need to correct this wrong, as a loyal customer for years no one have called me back to apologize for this mistake. I am hoping the service manager and general manager see this and make it right. I have always spoke highly of them to family and friends but after this I no longer want to do business with them. I have never been this upset with anyone before, and I felt so mistreated by someone who I thought care about me as a customer.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Laura Driscoll on 04/11/2024
Dealer Response
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
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