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Rivertown Buick GMC


1661 Whittlesey Rd, Columbus, GA 31904 (map)
Today 5:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (23) No (2)
Service Rating
Recommend:
Yes (23) No (5)
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Dealership Sales Review

2 out of 5 starssales Rating
Mr. Tyrone Jones
Written by Mr. Jones on 10/26/2023
The wait to speak with the finance manager was very long. He chose to take a customer ahead of me. He was rude at times and had zero personality. I felt like a number and not a valued customer. I paid in cash with a wire from my bank. I had to phone three people (salesman, sales manager, and finance manager) seeking an answer. The finance manager did not give me the courtesy of a phone call the next day to inform me that the wire had been received. I had to phone the dealership - - - very poor customer service throughout this process.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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