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Courtesy Toyota of Brandon


9210 E Adamo Dr, Tampa, FL 33619 (map)
Today 7:30 AM - 11:59 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Worst Experience Ever
Written by va15gal on 08/18/2015
This review is with my experience with Courtsey Hyndai. 1. Inexperienced Sales Associate. Did not know the vehicle or where it was located on the property, advised me options and promised options that were not available on my vehicle. Lost my orginal tag, placed another owners orginal tag on my new car so I was sent home on a fraudulent tag. Called the GM to complain, he did not return my call or answer to my concerns and email. The car arrived damaged and with only 1 set of keys. Promised overnight delivery of keys, I am still waiting. Sent back and forth multiple times with a loaner with no gas. Not even reimbursed for my multiple trips or gas. Worst experience ever and no offer to compensate or earn my respect back for this dealership. It is why the car business has the low reputation it has. Very poor customer service.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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