Courtesy Toyota of Brandon
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Dealership Sales Review
sales Rating
Sold me a lemon
Written by 12/21/2018
onI bought a nice looking 2007 Prius. Deal included installing a back up camera and fix an engine light. The camera install took over a week and I had to call, email and finally go down for a service date.
Engine light stayed off for a day and then came
back on. Took car back in and was told it may need $2k repair at my expense but they would get back to me.
It's been 5 days now and no car. Zack the sales manager has the keys apparently but won't respond. I asked to return the car for another one and still no reply. The general manager is on vacation until 12/26.
Horrible way to treat a customer who paid cash.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No