Courtesy Chrysler Jeep Dodge RAM Tampa

I went to this dealership asking about a particular certified pre-owned vehicle. My best friend came with me for some company and moral support.. Mike Kelley was our salesman, and I can honestly say this was the most enjoyable experience buying a car! I ended up purchasing a 2015 Jeep Patriot as a surprise for my husband for Christmas/our wedding anniversary. I am so excited to go pick it up from the dealership with him and see his reaction!! Having recently purchased a vehicle at a different dealership with a HORRIBLE experience, I was anticipating having to battle through trying to get my husband a nice, reliable car that would be worthy of manly pride for years to come. Completely opposite! Mike was assertive but not pushy (he has a living to make.. I can respect that!) and really tried to accommodate my vision. He put effort into understanding my specific requests (manual transmission please! Black exterior preferred… within my budget….) while also making me feel I was an important person with a big decision to make. He was resourceful in finding me other options when we saw the car I had been looking at had been sold the night before. Being young and not a car-buff, I lack knowledge but had a dream to make my husband super happy and the whole staff at this dealership is helping me accomplish it! Mike broke down different benefits and features to the car that I had not even thought about but helped me realize this would be the right car for our family. I also got to meet Robert his sales manager and the GM, as well as Shaun Kelly my financial consultant, all of whom where also courteous, willing to work with me and genuinely friendly. All were SO excited to help me pull of this giant surprise and I can't wait to see how it turns out. What really topped it off my experience at this dealership was that Mike took the time to literally coach me through driving this car around the block to finalize my purchase.. have I mentioned I have NEVER driven manual before??! The fact that he did this just blew me away. And never did he act rushed or bothered to take the time he took with us (we were literally there all day). My best friend, who has never purchased a vehicle at all, even agreed that the whole day had been a huge success, and not at all a hassle. We both enjoyed ourselves, and she learned a lot through the process too. Thank you again for a wonderful experience, and for understanding how important this was to me while helping me find what I needed so that I don't have to worry about my husband having a good reliable vehicle. I WILL recommend this dealership, and if we have the opportunity to buy another vehicle you can bet I will be headed that way!