Bert Smith BMW
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Dealership Service Review
service Rating
Unbeatable customer service!
Written byon 01/17/2024
Mirnes was my service advisor, this gentleman went above and beyond to make sure nothing on my vehicle was missed! Mirnes actually cares about his clients and makes sure they are 100% satisfied when they leave! Dropped my vehicle off on a Friday picked it up on the following Tuesday after very time consuming repairs. This service department is fast and efficient! BMW definitely has this stigma that vehicle repairs at the BMW dealership are incredibly expensive but it's just not true here at Bert Smith! Don't believe me? Go try it out for yourself!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes