Orlando Dodge Chrysler Jeep
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Dealership Service Review
service Rating
Couldn't fix our car,returned it with several additional issues.
Written by 09/08/2014
onTook our Liberty in for one issue, they charged over $200 to say they couldn't fix it. then gave the car back to us with warning lights on, dash was in pieces, screws on the floor and dome light wouldn't work. all these things were working fine when we dropped it off for unrelated repairs. we immediately returned the car to have them fix their mistakes and they said they would have to charge us for that. Talked to the service manager, he wouldn't even answer a simple yes or no question about what they've worked on in my car. I had to escalate the issue to Chrysler and will never take another vehicle to Orlando dodge Chrysler jeep ram at 4101 west colonial drive Orlando fl.
Long story short, this is one of those dealerships that you hear about from your friends that have their car in the shop for weeks at a time and pay thousands for repairs that are not needed or were not a problem before the car was brought there.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable