AutoNation Chevrolet West Colonial
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Dealership Service Review
service Rating
Oil Change
Written byon 12/12/2023
Justin Linwood who was my advisor was very rude and disrespectful!! I purchased my car from this same dealership back in 2011 and the car is a good running car never really had and major issues as long as I keep the maintenance work upon it!!! The way I was treated this past Saturday was a shocking to me!!! I made my oil change appointment in advance and was told by the answer service team that you guys had a special going on for a oil change of 79.99 your advisor didn’t want to acknowledge it he was flat out rude and could careless his demeanor show it all!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Chole Yates on 12/13/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0751 to discuss what we can do to help.
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