AutoNation Chevrolet West Colonial
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Dealership Sales Review
sales Rating
Great until the next day
Written byon 02/11/2024
Bought the car, salesman was great, had to go back the next day to finalize purchase. Asked about an indicator light that was on and they had told us they would top the car off. The salesman said he would check on it. The used car manager interrupted our conversation with the finance guy, holding the keys out to us and rudely proclaimed thst they would "NOT be fixing the light, that was asking way too much, shop time is $200/hr, we already discounted thr car, they would not be doing more." Very rude and unprofessional. We will not buy another car there, it was embaressing to us and not necessary. So buyer beware, we learned a lessson.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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mt997561 on 02/24/2024
UPDATE: Called a couple of times to speak with the GM as recommended, could not ever reach them so left message but never heard back.
ReportPeter Joyson on 02/14/2024
Dealer Response
Thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (407) 218-8216 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
ReportPaige Mason on 02/14/2024
Dealer Response
Hi, we are deeply disappointed by your experience at Autonation Chevrolet West Colonial. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0751 to discuss what we can do to help.
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