AutoNation Chevrolet West Colonial
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Dealership Sales Review
sales Rating
they will rip you off!
Written by 11/20/2023
onMy teenage daughter saved for 2 years to buy a car and we chose one at this dealership, a 2014 Chevy Cruz. She was so excited about it. We saw the car on Edmonds.com. The check engine light was on when we went down to pick it up. When I asked about it, the salesman flat out lied and said it had something to do with the air compressor. We drove it home and the next morning the oil light was on. All the oil had leaked out of it. They towed it back to the service dept the next day and had it for two weeks. We went down to pick it up and it drove home fine. The next morning the check engine light was on again and it smelled like burning oil. I called several times today and left several emails for the GM with no response. Finally, at 4:30pm, the service manager called me back and said they weren't going to do "anything" about it because they'd already spent a lot of time and money on this car. So here we are with a car that we financed and my teenager put $4k cash down on and it doesn't even run. Do NOT buy a car here. They don't care about you after you sign the paperwork and drive the car off the lot. It disgusts me.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes