Kendall Dodge Chrysler Jeep Ram

Do not do business with this dealership - especially with salesperson MARK LEVENSON. He comes across as a sweet old man, but he's a lying deceitful [non-permissible content removed] who will say anything to sell you a car. My story briefly: I went in the last week of November because I got an ad in the mail for these specials they had for new cars, take over lease etc. I spoke to Mark and let him know that I was looking for a cheaper car because I am nine months pregnant and will soon be on a non paid maternity leave. He sold me on this "great deal" and I turned in my old lease and drove off with what I thought was a deal. Mark told me that the only costs I would incur for my old car was the mileage that I had gone over but that I could probably talk the finance company down a bit since I have been a loyal jeep customer for over 10 years. I just received a bill in the mail from Chrysler financial for over $900 in early termination fees. I informed them that I had no idea I would have to continue to pay my old lease because the dealership told me it would be taken care of if I went into another jeep. After much back and forth, they apologized for the awful business practices of Mark and the dealership and told me they could not do anything but that the dealership could agree to take over the payments so that I would not have to pay. They explained to me that they were a completely different company and Mark had no right to lead me to believe that anything was negotiable with them. They said they would be filing a complaint against the dealership but they asked me to call the dealership and see if they would take care of those costs, as many dealerships do. Of course, when we called Mark, he claimed that he had told us we would have to pay this fee. We argued back and forth and I explained that I would never have agreed to turn in a car early if I thought I would ever have to pay two car payments and he claimed that the sales manager Sam had explained this to us. The best part about it is that my husband and I never met Sam. Mark then said that he had "knocked off" the $1000 down payment so that we could pay my old car, which was not true. He did not "knock off" any down payment - it was simply rolled into my monthly payments. So what started out being a $159 car payment, according to the ad, ended up being over a $300 car payment, in addition to the payments on my old lease. In a nutshell, Mark has continued to lie to us and he refuses to take fault in this and I am now on maternity leave and stuck paying two car payments until March of 2017. DO NOT DO BUSINESS WITH THIS MAN or with this dealership. He will lie to you and get you to believe you are getting a great deal and then will screw you in the end.