Dadeland Chrysler Jeep Dodge
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Rude staff! Rude staff! Horrible Customer Service!
Written by 08/05/2007
onThis has to be the worst dealership in Miami. I dealt with 5 different sales people and with 3 managers who were all completely rude and insulting! I was looking to buy a new car and went back a few times while deciding on which car to get. The usual games were played - quoted one price and when I sat down to sign all of a sudden my salesperson "no longer worked there" and he quoted me the "wrong price" The sales people lied to me and played that game of trying to be my friend, asking about my personal life, etc. Typical old-fashioned & outdated sales games played - let me "talk to my manager" bait and switch, rude, aggressive behavior, not listening or caring about what the customers needs are. Another salesman said it would cost $1500 to add on a roof rack - when I called the service dept. they said it was $150 - he just added an extra 0 and then wondered why he lost the sale. I requested to deal directly with a manager whom later just insulted me & made fun of me laughing with about 6 other salesmen standing around, because I would not buy the car that day. Another salesman took over, who was just as bad. This guy lost his temper because I did not buy the car the next day because the all the cars batteries were dead after sitting in the sun for over a year, let alone all the other problems with these new cars - dents, scratches, headlights fogged up, rust, etc. He screamed at me, yelling things I cannot repeat here. Lied about pricing. I am happy I did not buy a car from here or give these unprofessional people my hard earned money. This is unacceptable behavior and inappropriate treatment of customers. Bottom Line: Rude Staff, unprofessional, very old-fashioned style of selling cars, lots of game playing, NOT recommended!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No