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Jenkins Mitsubishi


4315 Us 98 N, Lakeland, FL 33809 (map)
Today 9:00 AM - 6:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
False advertising/no masks/$3000 extra fees not including tax
Written by Drove from Tampa on 12/10/2020
Car advertised for just over 7000. Salesman comes back with a $900 dealer fee. Ok, sometimes you can’t win on those. Then he says there’s a $1900 warranty fee. I said no thank you because the car is still under a 5 year factory warranty. Why would I buy a double warranty. He then changes the fee to a used car refurbishing fee. Yet the car hasn’t been refurbished. It literally had a pile of sand on the front passenger floor. Hadn’t even been vacuumed. Two rear tiles needed replacing, the tint in the rear window had about 100 bubbles on it and needed to be replaced. And it had oxidized paint on the spoiler and a ding on the left rear side. Nothing was refurbished or even cleaned. It was advertised as almost 3k below value so I figured it was because of the issues. But I was informed the sale price was just used for good advertising. Tacking on almost 3k in fees alone is insane. And for bogus fees. So $7200 was now $11700 out the door which placed the car way over its market value. Also none of the sales people were wearing masks. I had to ask them to wear it as my uncle is 74 and diabetic. At first the sales guy said he doesn’t wear it outside because he’s claustrophobic so he didn’t put it on talking three feet from my uncle and sniffling. He said his sniffling was because it was cold outside. He worse it inside. And then I had to ask his Mgr to put one on. Horrible. Seriously a waste of our time, a useless ding on credit and an unsafe work environment during a pandemic. Safe yourself the disappointment and pass on Jenkins Mitsubishi in Lakeland.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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