Nimnicht Chevrolet

“Certified preowned” that’s a joke! We purchased a new trade used truck that had just been traded at the dealership. We were promised when we purchased the vehicle “it would get the certified preowned inspection just like any other used vehicle they take in. After 1 week of owning this truck, a day of rain had the inside of the vehicle soaked with water from a leak in a seal and then 3 weeks after owning the vehicle my son uses the heat/defrost for the first time and smoke fills the cabin from the vents. Diagnosed with a bad heater core. So we contact the dealer, Anthony in service tells my son “we will take care of it, just call me back tomorrow because we are really busy right now”. So the next day several attempts were made and many many messages left, no return call! At one point someone told my son “oh the heater core also works with the air conditioner so it wasn’t an issue before”. All week between my son and my husband leaving multiple messages, we get not 1 return call. We have to physically go TO the dealer to get any kind of communication and once there it is nothing but cowards passing the buck. We are told a manager will contact us Monday and when Monday rolls around the manager had pawned the call off to our sales rep!! No one had the balls to call us back. Pitiful. We are told they will take care of it but it has to be at their shop, so Wednesday my son tries to drive it here and it overheats and he is stranded on the side of the road!!! Now this Nimnich dealer is doing nothing!! NOTHING!! We will be out of pocket money for something that should have been found during the “certified preowned inspection “ that they are advertising they are doing! Well, clearly this was a lie and not something they do on all vehicles and their cowardly management staff is just not helpful. Poor poor customer service. Lies being told. Don’t ever buy here!!