Skip to main content

Mercedes-Benz of Orange Park

See all Inventory
Write Sales Review
Mercedes-Benz of Orange Park
7018 Blanding Blvd, Jacksonville, FL 32244 (map)
Today 8:30 AM - 6:00 PM
Sales Rating

Be the first to write a review.

Write a sales review
Service Rating
4.55 out of 5 stars (72)
Recommend:
Yes (9) No (2)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Ted does a great job
Written by SC on 03/19/2023
Ted takes time to communicate with customer and give updates as the day goes along. He is easy to talk to and answers questions timely. He made the process seamless. I did not need a loaner for this particular service but I think it should be more widely available for new car owners while vehicle is under warranty. This is from the ownership of Mercedes of Jacksonville and OP. Other dealers in other cities honor loaners to customers which would be a highlight for luxury vehicle owners.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 2 comments
Sort by:
Mercedes Benz of Orland Park on 03/20/2023
Dealer Response
Thank you for your kind review of Ted and our team during your service visit here at Mercedes Benz of Orland Park. We are glad that he could make your process seamless and smooth. We thank you for the feedback regarding loaner vehicles and we will be sure to share this with our team moving forward. Again, thank you for the kind words and we wish you safe travels until we see you down the road.
Report
Mercedes Benz of Orange Park on 03/20/2023
Dealer Response
It is gratifying to hear that Ted and the team took such great care of you! Thank you for choosing Mercedes-Benz of Orange Park and for sharing your support. Drive safely until we see you again!
Report