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Mercedes-Benz of Jacksonville

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Mercedes-Benz of Jacksonville
10231 Atlantic Blvd, Jacksonville, FL 32225 (map)
Today 8:30 AM - 6:00 PM
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Service Rating
5 out of 5 stars (118)
Recommend:
Yes (7) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Mercedes Service Dept did it again
Written by GMOSLEY on 09/08/2022
Rick Adams was my service advisor he did an outstanding job better than anybody that’s ever worked with me before when bringing my car in. He waited on me in the cafeteria area had all my paperwork taken care of card processed and a rental car ready for me to drive out. He text me in the afternoon when my car was in service getting cleaned and said my car would be ready within the hour and he text me when it was ready thank you so much Mercedes and thank you Rick for the outstanding job you did.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
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Mercedes Benz of Jacksonville on 09/10/2022
Dealer Response
We're elated to hear that Rick and the Mercedes-Benz of Jacksonville service team took such terrific care of you. Thank you for your business and for taking the time to share these kind words! Drive safe!
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