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Coggin Toyota at the Avenues

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Coggin Toyota at the Avenues
11340 Phillips Hwy, Jacksonville, FL 32256 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

2 out of 5 starssales Rating
Avoid the Sales Manager
Written by leslies2 on 08/02/2014
I wanted to do business with Coggin Toyota at The Avenues since it is right down the street from where I live. The sales representative, Kenneth, was so kind and helpful; we hoped to finalize the transaction with him. But when the manager (Joe?) got involved during the price negotiation, it was the typical high-pressure sales schtick with all the cliches. Did not have the patience to deal with it, so we left. Felt bad for the sales rep, because he was awesome. Ended up purchasing our new Prius 2 at another dealership, which was a low pressure environment. If you can work with Kenneth, but avoid Joe(?), you will have a great experience.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
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service_1 on 08/05/2014
Dealer Response
Leslie, Thank you for coming to us for your recent purchase. We want to make all our customers feel comfortable through the buying process. I am sorry that you lost patience with us and would like to speak with you about your experience so we can learn from it. Please contact me at 904-638-1186 at your convenience. I appreciate your feedback. Thank you, Kathryn Stater eCommerce Manager
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