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Coggin Toyota at the Avenues


11340 Phillips Hwy, Jacksonville, FL 32256 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

2 out of 5 starssales Rating
Double Check Everything
Written by volleybrad on 05/13/2014
As with any other dealership, do not let your guard down - they will lie and over commit and under deliver if it will make them a buck. Do not be deceived into thinking that they're any different. My experience with the sales person was fine, he upgraded me into the right car for my money and answered my questions professionally and accurately. But after negotiation, I didn't think to double check the agreed upon price and it was $200 more than I had agreed to. Too late I had signed the papers. They also didn't advise me that I would need my wife there to transfer the tag, and they were happy to have me fill out the paperwork to spend an extra $200 to buy a new tag. They knew I was trading a car in - how could they be so indifferent to the impact to me? Be better equipped than I was - be skeptical, don't trust a word they say, don't sign anything until everything is accounted for. I have three un-returned calls and two un-returned emails over the past two weeks since I bought the car.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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