Lorenzo Ford
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Dealership Service Review
service Rating
Car was out for about a month
Written byon 05/18/2017
I had a great experience working with Lorenzo Ford. The experience was all because of Carlos - he was attentive and understanding. He made sure that I was taken care of throughout the entire process. My car was being fixed for about a month and Carlos made sure that I had a loaner car. This was my first experience with a situation like this and I can definitely say it was a positive one. Thank you Carlos for being so cool and understanding.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes