Lorenzo Ford

Gross mismanagement at a very unorganized dealership. Beware of being asked to pay several unnecessary and inflated fees at the time of purchase as well as months after a purchase. I strongly recommend others avoid this dealership. I purchased a vehicle and was surprised when the very high dealership fees were added. I feel the difference in vehicle price from the original price to the price I negotiated was bumped back up roughly the same amount, then more, by add-on dealership fees in the thousands. This occurred after price negotiations with salesman Tato. I was told by Tato I had to apply the down payment before talking to the finance guy, and after the down payment was applied, there is no room to avoid the high/inflated dealer fees that Lorenzo Ford increases unreasonably. Tag transfer to GA...already had tag from previous vehicle, just needed it transferred. Was told by Sussette that she would let me know when the tag transfer was complete. I purchased the vehicle on July 13th and was eventually told by Sussette on November 30th that the transfer could be completed by me going to the GA tag office. It took over 4 1/2 months for her to tell me that after multiple follow-ups on the status. This was after I was told I had to pay her (the dealership) $260.80 in order to complete the tag transfer, on top of the $173.00 I paid at the time of purchase (4 months ago) for a total of $433.80 to transfer the tag to GA. When I pressed for answers, I was eventually told I didn't owe anything and could have the tag transfer completed just by visiting the GA tag office. So I almost paid an extra $260.80 for nothing...and had to wait 4 1/2 months for this...the Better Business Bureau will be hearing about this from me for sure. Gross mismanagement at a very unorganized dealership. Beware of being asked to pay several unnecessary and inflated fees at the time of purchase as well as months after a purchase. I strongly recommend others avoid this dealership.