Courtesy Kia of Brandon

From beginning to end the absolute best car buying experience in my lifetime and I have purchased over 35 vehicles in my life. From Anthony the sales manager to Gene & Sal our consultants to Robert the finance manager and everyone in between, it was a 110% professional, enjoyable and pleasurable experience to do business with Courtesy KIA. As an older (mid 50's) individual with 30+ years of sales and management experience, I came in with a mindset that this will be a fight and I will win. However, they fooled me! No fighting, no arguing, no pressure, no hard close... well honestly, no anything that I prepared myself for. But still, I gave them a hard times anyways because that's what you do when you purchase a new vehicle right? Well I have just never been so wrong in my life and this is a very hard thing to admit, believe me. They will spend as much time as necessary to make certain you are choosing the right vehicle and that you understand all of the features and benefits. Customer service before and after is ridiculously excellent. Calls were always returned promptly, as well as emails, even from home when they were off the clock. And let me me tell you, I ask a lot of questions and I expect quick intelligent responses. Guess what? That is exactly what I received. The few things about me me that I should make clear is that I am demanding, controlling and quite frankly a difficult individual to deal with. The entire staff of Courtesy KIA never blinked or gave any indication that I was annoying or difficult, even though I know full well that I am. I kept waiting for someone to snap, (hoping they would actually) but they never did. Now for the best part of the story... unbeknownst to them when I walked in and put them through hell... I had just been discharged from a Chapter 7 bankruptcy 2 weeks prior. Now you would think that at this point that the attitude would change and interest in closing this deal would cease, but NO, it did not. Absolutely nothing changed and they proceeded as if I had just stated that my gas bill was due in a day and I was worried it would affect credit. Not only did they get me approved for financing, they did it at substantially less than the state maximum and for far less than the rate, I was willing to pay in order to purchase and reestablish credit. Now I fully realize this is the internet and you are sitting there thinking the same thing I always think, when I read a review like this, but I can assure you this is the real deal. As a matter-of-fact, I am so impressed with this dealership and the individuals it employs, that I will go completely out of my way to help them and prove my statements are true. I hereby give complete and total authorization for any individual at this dealership to contact me directly for the purpose of authenticating these statements. No only will I go this far... I will also present myself and my vehicle in person upon request, should anyone feel the need to dispute my statements. (But Please don't abuse my time) Any questions? Feel free to ask your representative and I am happy to speak with you by phone or in person. In my opinion you will NEVER experience a better car buying experience.... PERIOD!!!