Ourisman Volkswagen Of Bethesda
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Dealership Sales Review
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An Exceptional Car Buying Experience
Written by 05/08/2017
onThis was undoubtedly the best auto buying experience I have ever had, and at age 73, I have had many. The sales consultant, Ariel Berenstein, was thoroughly professional, completely transparent and helpful in every way. His immediate supervisor Matt was equally professional and considerate, as was the finance guy Vitale. The Volvo XC60 has many advanced technological aspects and Ariel was very patient, thorough and knowledgeable in helping my wife and I understand what without this excellent assistance would have been daunting to get on top of without such excellent tutoring.. Anyway, I cannot praise the organization and people we dealt with enough. In fact, the experience was such a pleasure that two days after we purchased, we went back to the dealership and bought another of the same cars. This was never our plan, but we decided to move up our car-buying time schedule because every aspect of the first transaction, including a very fair price and a non-pushy attitude by Ariel and his colleagues,combined to make the first experience such an exceptional one. These guys are the best and I have to think that this is at least partially so because of the pro-customer cultural that the company fosters.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes