New Country Toyota of Westport
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Dealership Sales Review
sales Rating
Do Not Do Business Here
Written by 07/31/2008
onThe sales manager asked my father in law and I to leave the dealership when I asked for $200 more on my trade in stating that this is not the way he does business here. I had a lease deal done with my 80 year old father in law only to find they hid $1,000 in the deal before I got involved... They were extremely upset when I became involved. We dismissed the arrogant sales manager and dealt with the finance manager. We agreed to the deal as he was more level headed. The sales manager "Armondo" walked across the dealership and asked why we thought he was rude. We explained and he said we could no longer do business here. My father in law asked numerous times to have the deal done (against my recommendation) and the sales managers ego got in the way. He stated that if we were un-happy with him, he would not let us purchase a car there... after they had already deposited a check 7 days earlier. Armondo stated he did not need to sell any more cars and asked us to leave. The finance manager said he could not sell us a car either... We got the General Manager on the phone who said he was at dinner with his family (He could have told Armondo to get the deal done) and could not speak with us until the next day... My family was at dinner without me so I could get the deal done... I will never again buy a Toyota due to my experience with the arrogance displayed at this dealership... I hope you don't either.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No