George Harte INFINITI
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Dealership Sales Review
sales Rating
Fraud
Written by 10/26/2015
onMy wife and I bought a used EX35 from Harte Infinity. While the sales experience was not atypical of car dealerships (my wife spend 3 hours in their store trying to negotiate a fair deal), the delivery of the car bordered on fraud. Apparently, they were not able to register the car on the day we picked it up, but they did not tell us that. We thought the registration was included in the sales paperwork. They put the plates from our trade in on the new car and let us drive off with an unregistered and uninsured car. They then proceeded to claim it was our fault for not being available to speak with them the next day.
Definitely "Buyer Be Ware'
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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hartecars on 11/06/2015
Thank you for contacting us about your concerns. We strive to provide our customers with a totally exceptional experience and I am thankful that we were able to resolve all your concerns to your satisfaction. If you ever need anything in the future, please reach out to me directly.
Reporthartecars on 11/06/2015
Thank you for contacting us about your concerns. We strive to provide our customers with a totally exceptional experience and I am thankful that we were able to resolve all your concerns to your satisfaction. If you ever need anything in the future, please reach out to me directly.
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