Schaller Acura
Back to Sales Reviews
Dealership Sales Review
sales Rating
Thank You James!
Written by 06/02/2014
onAlthough Ive been driving for over 50 years this is the first car I have bought on my own. Needless to say I was a little apprehensive as this is the first time since my husband passed I had to make this type of decision. I did some research and read some reviews and decided that Schaller Acura and James M was where I wanted to start. After our initial phone conversation and explaining my situation I found James to be very understanding and knowledgeable about the Acura products. We set an appointment for a meeting, when I arrived at the Dealership James was waiting and greeted me with a smile. We sat at his desk and spoke about my expectations and requirements for my new car. He showed me a car that I never would have selected for myself but he said that it fit all the criteria that I had told him about, a small suv? Well he was spot on!
Easy to get in and out of, just the right height and not too much technical stuff. He said his mom drove a similar vehicle and she to found it to be the perfect vehicle for her. We spoke a little about pricing and such, I told him that I was not buying today he said he understood and respected my decision he was kind enough to walk me to my car and even opened the door for me. The next day I received a follow up call from James he asked if I had any further questions or would I like to drive the RDX for a second time to make sure that I was comfortable with the vehicle. I didnt need a second drive as I had already made up my mind and the rest is History. Im now driving my new Acura RDX and couldnt be happier, thanks to James! He made what I thought was going to be a dreadful experience rather pleasurable. This is perhaps the last vehicle I will ever buy, but if not I will seek James out again for help.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes