David McDermott Lexus of New Haven

Yes I am satisfied with my purchase but for one issue. When purchasing this vehicle there was limited negociation, agreement on all issues including full payment on possible negotiated registration and other services etc. How ever when I asked for the Owners Manual I was told that a staff member was to pick one up at the auction. Regrettably this did not set well with me as I wanted a factory issued document to enable me to understand and utilize all functions. I was later advised that a manual was ordered from the factory. I have yet to receive it. In conclusion I must admit that your sales representative David Yorwerth, was courteous, helpful and conducted himself in a most professional manner.