Colonial Ford
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Dealership Service Review
service Rating
Recall for back up mirror on Ford Escape
Written by 03/15/2021
onI would give the service dept. a 5 star rating except for the time. I made an appt for 8:00 AM for a recall. When I called at 2:00 PM I was told my car was just being taken in then. When I questioned the appt time I was told that time was just to see an adviser. I didn’t need to speak to an adviser, the appt was for a recall.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes