Mike Ward INFINITI

My email to Mike Ward and the mechanics notes below The GM called me said these were all maintenance issues and not safety issues and that they would do nothing for us! Brakes,tie rods, cv joints and windows that get stuck open are not safety issues! He kept saying it was an 11 year old car and they inspected it and it was safe! See the mechanics notes below this car is not safe to drive! We bought this van from you a little more than a month ago and it as been slowly falling apart on us. First the driver door started making a crunching sound when opening or closing, then the passenger side rear window got stuck and wouldn't go up or only after going up and down a few times partially, then the passenger window started getting stuck as well and now the driver window. Last weekend we noticed a grating sound when we drove it near a wall so we took it for inspection a few days ago and they found a lot of issues with this vehicle and said it was unsafe due to bad brakes, worn tie rods and a bad cv joint etc please see the link below...they said the brakes were installed incorrectly putting a groove in the rotors. We bought this vehicle for app $15,000 from you folks because you are a reputable dealer and told us it was inspected and nothing was wrong with it but obviously that is not true and it needs a lot of repairs to be safe to drive.. This vehicle purchase was a lot of money for us so that it needs over $3000 in repairs just to make it safe to drive is a terrible reflection on your dealership and we ask that you work with us in fixing these issues quickly. I don't want my wife and kids getting in a car crash or getting stuck in a storm with the windows stuck open s winter is around the corner etc so please address our concerns quickly Note: Inspection: Front Brakes were improperly installed causing the brake hardware/wear indicator is rubbing on the rotor which has caused a groove in the rotors, recommend replacing front brakes Passenger side inner tie rod has play recommend replacing both sides Serpentine Belt is showing signs of age and cracking recommend replacing Passenger side rear window regulator is failing recommend replacing Drivers side cv axle boot is torn and slinging out its grease, recommend replacing cv axle Drivers door limit strap is broken likely interfering with window operation, recommend replacing