Skip to main content

Keyes Chevrolet


5949 Van Nuys Blvd, Van Nuys, CA 91401 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating
Recommend:
Yes (1) No (2)
Back to Service Reviews

Dealership Service Review

3 out of 5 starsservice Rating
not a positive experience
Written by Pbrunner on 02/13/2024
Second trip to the dealer only supposed to take 5 to 6 hours ended up going into the next day with no positive result the issue is still in a present in the car the part ordered was not updated and therefore wouldn't work have to wait for part to come in again. And the ordered parts were priced originally 40% higher than manufacturers price not a good business practice. They reduce the price once I told them what the retail prices of the parts were so beware.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.