South Bay Hyundai
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Dealership Service Review
service Rating
Worst service experience of my life (and I'm 62).
Written byon 05/11/2022
Worst service experience of my life (and I'm 62). Service department does not answer their phone, nor do they return phone calls. I have to drive down to the dealership to find out what was going on with my car. Finally got their assistant service manager to say he would email me information which came sporadically. When I had questions he would wait a day or more to answer them. I have owned Hyundai's for 20 years and have two at the moment but this dealership will see none of them in the future nor will I ever buy a car there.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No