Thousand Oaks Toyota

I have 170,000 miles, in 4 years, on my Prius, which I did NOT buy at the dealership. I go about once a month to get it serviced (lots of miles every week). So I know about this service department, for all types of service jobs. No matter which guy I get, I'm in and out in usually less than an hour, except for the big maintenance jobs. I don't usually even make an appointment, though I call to see if it's super busy before I come in. if possible. The shuttle runs frequently and is reliable. I have never been told I need a major or expensive repair (ie. extra costs). The estimate always matches the amount I end up paying. They are friendly and efficient. If I need something replaced (eg a belt or hose) they tell me up front, and give me the part so i can see just how worn it is. It usually takes about 5 minutes or less to pay and have my car brought to the front, and then I'm outa there! This is probably the most efficient and reliable service dept. I've ever used, regardless of make of car. I no longer dread taking my car in. In fact, I just bought a new Prius and will definitely get it serviced ONLY at this location.