Thousand Oaks Toyota

Having researched the car I wanted to buy online, I requested a quote online from a few dealers near by. I received quotes from everyone but the price, responsiveness, professionalism and overall sales experience with this dealership was outstanding. When I requested a quote online, I specifically requested that they do not call me and bother and this is the only dealer that respected that wish and waited for me to call. After a few rounds of negotiations which were friendly and reasonable, we were able to agree on a price on the phone which was honored throughout the sale. While they were keen to sell the car, they were not pushy and obnoxious like some other dealers. I ended up purchasing the car from them and the people I dealt with in Internet sales, finance and management were extremely courteous made us feel welcome. We left with a very good feeling. I am not sure whether this is the experience I would have if I went to the sales staff directly but my interactions with the Internet sales staff was exceptional. I still get calls from other dealers that I got quotes from even though I requested that they not call me!