Glenn E Thomas Dodge Chrysler Jeep

I could give this dealership a 0 then I would.  Only reason I would give it a 1 would be because of the awesome sales rep Jayson. Came from an hour and a half away to see a vehicle, we were assisted by the sales rep Jayson who was very professional and helpful. Decided to purchase the vehicle, got the out the door pricing, let them know that I already secured the financing thru my own bank. Had to leave due to a work meeting and spoke to one of the reps in financing and he advised that I could start the paperwork process and it would be ready by the time I would return in the evening to speed it up. Then that's when the nightmare started. When I returned in the evening (after driving an hour and a half again!) The process was supposed to resume. They requested a copy of my insurance information to make sure I had full coverage. However this time, instead of working with the same person in financing who was there earlier in the afternoon, we were met by the sales manager Lucas (who by the way gave me his card so that in his words I could "spell it right") Lucas then began to give us his explanation about how we could not drive away with the car because they needed to wait until their bank completely cleared the cashiers check from my bank and that they always do it this way. Uum as if this is my first time buying a car? I know that's a straight lie! Mind you, the car I was going to purchase was already considered used because the person it was originally sold to couldn't follow thru with the loan and had to return it after a few days and 500 miles later. (And that came directly from financing when they explained why the car was selling for the price it was.) When I said this, Lucas rudely said "well you were lied to!" Wow so now apart from being rude and unprofessional, you also want to put in question the integrity of not one but 2 of your coworkers including the financing reps?Doesn't give a good look to this dealership at all. He then proceeded to tell us that we didn't have to purchase from them. Well you are absolutely right about that! Do not waste your time even if you are local to this dealership because in Lucas' own words you don't need to purchase from them. Take your business elsewhere unless you are okay with wasting hours at a dealership who clearly doesn't want to sell a vehicle.