Stevens Creek BMW
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Why would you go anywhere else?
Written by 04/10/2021
onMy day started with an emergency at work which delayed me in getting to the dealership at my scheduled appointment time. I made one simple phone call and the receptionist made me feel like she would have done anything to get me in on the same business day so I could get the required service. She provided me options and I immediately felt relieved. When I arrived she actually walked up and called me by name and let me know my service professional would be with me momentarily. He was there in a blink of an eye and almost as quickly my car was ready to go. Washed and ready when it was brought to the front. I couldn’t speak anymore highly of the team at Steven’s Creek! I live in Monterey and I wouldn’t take my worst enemies vehicle to that dealership. Your dealership is my choice hands down! Thank you all!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes