Stevens Creek Subaru
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Dealership Service Review
service Rating
Regular Maintenance
Written by 12/05/2019
onI was a walk in for my car's 1st maintenance service. I was early but was processed quickly and was able to wait inside where it is warm. The service rep JOSE ZAMBRANA was very courteous. When my car was ready, he remembered my question on the cost of a part and was able to find out the cost and possible labor cost as well. He is very thorough and followed through. I really appreciated that.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Brian Bakhtiari on 12/09/2019
Dealer Response
Thanks for the great feedback, Amy. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff.
Sincerely, Brian Bakhtiari, 408-984-2001
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