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DCH Honda of Mission Valley


5812 Mission Gorge Rd, San Diego, CA 92120 (map)
Today 8:30 AM - 9:00 PM
Sales Rating
Recommend:
Yes (0) No (1)
Service Rating

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Dealership Service Review

1 out of 5 starsservice Rating
Bad Service Airbag Recall
Written by lynn1719 on 01/19/2015
Honda of Mission Valley has a very bad service. First time I came for airbag recall. After two hours of waiting, then they said no part and will call me when part coming but after two months still no calling, when I call back they said yes bring the car back. After one hour waiting at dealer then they said sorry no part again, I have to go back home without fixing my car. The service men said that I have to wait about 45 more days. Even when I make appointment with them, I already ask if my part is available or not, then they yes. This is a very bad service dealer, don't ever buy any car from this dealer
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

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