Harrold Ford
Back to Service Reviews
Dealership Service Review
service Rating
Just don't...might not buy another Ford in Sacramento at this rate.
Written byon 07/15/2021
Wish I could give zero stars. Asked to check in with me before any work was done - didn't. Asked to check what warranty might cover before doing any work - didn't. Asked to fix wiper nozzles - didn't and charged me for it. Said they couldn't find two of the other issues I had - sent them video of it happening - horrible communication and just want a refund so I never have to go back.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No