Harrold Ford

I bought a 2014 super crew pick up. Two weeks later, I had to bring it back for some engine work. Harold Ford took 44 days to fix it. They replaced the timing chain and the heads. I asked for a breakdown of what they did and I still don't have it. Once I got the truck back, It had to go back in after a week for brake noise. I told Tom Cline the sales manager I would like a new truck. He said I would I have to eat the tax, doc fees and license which came to 2,779.66. I was ok with that, even though it took most of my trade in of 3,000.00. I wrote a check for the original 2014 truck in the amount of $30,000.00 that left me 30,220.33 Tom would only give me 28,000.00 towards a new truck. The truck I was looking at was 30,051.00 after all the mark downs. Tom was only going to give me part of the mark downs and didn't allow a discount of $2,700.00 which showed on their website. So far, he is holding back 4,920.33. I asked why and Tom replied its almost 2018 so its another year older. Then there's the tax, doc fees and license for the new truck in the amount of $3,599.93 in total that I would be out At $8,350.93 plus the fees from the 2014 would mean I would be out $11,130.59. The asking price on the new truck was$39,440.00. With mark downs it was 30,051.00. $30,051 plus 11,130.59 is higher than the msrp of $39,440. I've been trying to move my trailer to Oregon to buy a house since September. Thanks Harrold ford, it is now the end of November. Terry