Niello Acura
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"Classic Bait and Switch"
Written by 11/26/2012
onI purchased my first MDX in 2008 and had the car serviced their throughout. I forwarded a list of options to Internet Sales and agreed to purchased another MDX 2013. However, when I came pick up the vehicle and went over the options they listed Chrome Wheels from China and not the Acura Chrome Look Wheels. They would not honor their price. If they are going to quote another wheel (not even a Acura product)they should at least disclosed it. I glad I had a back-up offer. I went to Stockton Acura and got exactly what I wanted. The Sales Manager at Neillo whouldn't even look at me.
Very disappointing experience.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No