Ontario Hyundai
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Dealership Sales Review
sales Rating
Don't buy a Hyundai from Ontario Hyundai
Written by 08/30/2021
onPurchased 2021 vehicle July 7th, 2 weeks later notice chips of paint on the ground and around the windshield area. Checked the vehicle carefully found previous damage to bottom driver side door which looks like someone tried to repair it, paint coming off bumper, hood, door, dent in the roof. Made an appointment to bring vehicle in, couldn't get in until August 3rd. They have sent the vehicle in 3 times to Caliber Collision and have not gotten it fixed came back again from Caliber Collision on Aug 25 with new damage or further erosion of the vehicle so it will need to be sent back 4th time. It is sitting on their lot still and Service Manager Dan Feldman's answer to what is going on with it is "I don't know " GM Sam Labib has never returned my calls or emails.
Sales Manager Dominic Montes offered to take the vehicle back then said he couldn't then offered and agreed to make my payments until this is resolved and recently called me and said he couldn't. Told my to go file a case with Hyundai. Hope i can add pictures they tell the whole story
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes