Crown Lexus
Back to Service Reviews
Dealership Service Review
service Rating
2017 Lexus LX 570 Brakes and Rotors
Written byon 02/25/2018
Horrible cars .. just bought 2017 Lexus LX 570 in October from Crown Lexus in Ontario California and brakes and rotors are badly damaged . Took it to dealership and they told me it is not covered under warranty and it is due to Normal wear and tear .. WTH... Normal wear and tear only on one side and only at 9500 miles on car that cost over $90K ... bunch of crap. Stay away from this crappy vehicles. Lexus doesnt stand behind their cars and quality. Opened a case with Lexus and lets see what they say next week. I am not taking my car from dealership till they fix it. Not taking this normal wear and tear crap... I am so done with this company and especially with Crown Lexus in Ontario California. Stay away from this dealership. Spend your money elsewhere on cars that gives you better normal wear and tear then car that costed me over $90k ..
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable
Showing 1 comment
Sort by:
cresthondacadi on 04/26/2019
Dealer Response
We are sorry that you had a bad experience with us. Please reach out to the store if you would like to discuss this in more detail.
Report