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Crown Lexus

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Crown Lexus
1125 Kettering Dr, Ontario, CA 91761 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
4.78 out of 5 stars (44)
Recommend:
Yes (17) No (1)
Service Rating
5 out of 5 stars (45)
Recommend:
Yes (1) No (0)
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Dealership Sales Review

2 out of 5 starssales Rating
Lexus Reneged on Agreement
Written by Crownlexus on 09/27/2023
Sales Manager agreed on storing my trade-in car until I receive the title from DMV when I bought a new suv from her. 4 weeks into waiting but hasn't arrived yet so I asked for 1 more week to store it but she refused.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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Eleanor Tant on 10/02/2023
Dealer Response
Our General Manager would like to speak with you more regarding this matter. Please reach out to him at (909) 581-8676. Thank you.
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