BMW of Ontario
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Second purchase and even happier.
Written by 11/11/2014
onI bought a used 2007 X3 in premium condition and received a fantastic deal from Joe and his team. As much as I loved this car I wanted something with a bit more refinement. Along came a CPO (dealer loaner) 2014 328i GT w/only 16k. Great value from a fantastic dealership. Thanks again Joe Pickens for another enjoyable experience.
Special mention to Ignacio (finance) and Nicole (BMW genius) for their participation.
My interactions with the service team on the X3 (normal maintenance) was far beyond my experiences with previous dealerships. They really treat customers as good friends.
I've been in customer service of some type in all of my careers and this group meets and exceeds my expectations.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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bmw_of_ontario on 11/13/2014
Dealer Response
Tawmus,
Thank you for your thoughtful review. We're so happy to hear that our team provided you with outstanding service. Thanks for being such a wonderful customer. We look forward to seeing you on your next visit!
Take care,
BMW of Ontario
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