Fletcher Jones Motorcars
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Dealership Service Review
service Rating
Tire repair and replace
Written byon 04/19/2018
Miguel was extraordinarily cordial, accurate, explained clearly what needed to happen, and then delivered a clean car 30 minutes before his estimate. He personally came into the waiting area to inform me and provide the valet ticket. Then a very pleasant young woman brought the key to me with me having to track her or anyone else down. Nicely done. I have been coming to the dealer since 1996. Thomas Carnavale sells me cars. We have two.
Thank you. J. Evans.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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fj_mercedes on 04/23/2018
Dealer Response
Hi JREsince1996. Thank you for taking the time to share your feedback with us on your experiences working with Miguel and Thomas. I am pleased to hear our team exceeded the level of your expectations and provided you with a wonderful experience. Should you need any further assistance, please do not hesitate to reach out. Kind regards, Heather Lewis-Client Care Manager
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