Cabe Toyota Long Beach
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Dealership Service Review
service Rating
Service lies
Written by 05/01/2016
onWe went out of our way to do all of our service at cabe because you have to do all of them there to get their 30k service for free. Well, Peter at service told me I could come in and get the free 30k service and just skip the 25k because I was way past the 25k service. Made an appointment and drove 30 minutes to cabe to get the service done. When I got there Roger Omium came out (didnt even greet me or anything) and ask what I needed done. I said I was here for the 30k service. He said ok then we went to the service desk. He then stated that since I was past the 25k service they cannot do the 30k service for me. When I told him peter promised me the 30k, and that I have all my calls recorded and can play the call, Rodger said he doesn't care what peter promised. I walked out as I will not hand my car care over to people like this. So, don't get suckered into the "free" service for buying a car there. I drove 30 minutes on my day off and was given the BATE AND SWITCH. This will be the only and last car I (or anyone I know) buy at Cabe.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No