Bob Smith Toyota
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Dealership Sales Review
sales Rating
Excellent Experience
Written by 07/26/2017
onWorried about my first lease, I walked into Bob Smith Toyota uncertain and concerned. Due to a hectic personal schedule, I was helped by two separate salesmen: Blake and Mark. Despite the obvious logistical issues with splitting a sale, they coordinating exceptionally and didn't drop the ball at any stage of the game. Both Blake and Mark followed up after our initial meeting and test drive. They took care to explain each step of the process, all assumptions made, and answered any questions I had completely to my satisfaction. After being helped by Blake and Mark throughout the entire process, we worked to find financing options that benefited all parties involved - and while the finance department and the salesman helping me were working together, other salesmen and people from the dealership came to talk to me and keep me company! Both Mark and Blake were overwhelmingly friendly, knowledgeable, and professional, and it's clear that the entire dealership really cares about one thing: providing the best possible experience for each individual walking through their double doors off Foothill Boulevard. I cannot see myself buying or leasing a car from any other dealership after this downright fantastic experience. Thanks so much, Bob Smith Toyota!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes