Gosch Hyundai
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Dealership Sales Review
sales Rating
Never Again
Written by 05/19/2014
onI started with contacting the internet dept thru and got a response from Mike J.
Thru the process he quickly passed me over to Matt E., who ended up passing me over to Mickey R.
I've purchased cars thru dealerships internet departments before, all very positive experiences...until now.
I thought we had established an out-the-door price but this deal turned into lots of add-on's and attempts to upsale, etc, etc.
Add-on's came from Mickey and they came from the finance dept, with each side claiming ignorance and blaming the other.
You don't expect this thru the internet dept, but Gosch of Hemet clearly operates differently.
The first red flag is when Mickey offers free gas and car washes for positive reviews.
I give positive reviews when they are deserved and when the experiences have been positive, not when being bribed.
Bad sign.
It's also somewhat concerning when letters to four different people at Gosch, and to Hyundai's own review page have gone completely ignored.
By the way, our first visit to the dealership in this experience one of our trio of salesmen warned us to come quickly inside and tell them you are here to meet someone in the internet dept to keep the sales hounds on the lot at bay.
He couldn't have been more right.
We were pounced on the second we got out of the car, and again 2 more times before we got into the door, and a few more times when we looked at cars outside while waiting.
Pretty ridiculous.
This place is the worst kind of stereotypical old-school car lot with pressure, manipulation and dishonesty.
I hope all dealerships internet dept's aren't starting to use the same methods as these guys.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable