Fletcher Jones Motorcars Fremont
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Dealership Service Review
service Rating
Tire replacement
Written byon 10/12/2021
I brought my GLE350 in with a screw stuck in the rear tire. Joe determined that it can’t be repaired due to the vicinity of the screw to the side wall. He took care of me promptly and delivered the vehicle within a few hours.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sergio Rodriguez on 10/13/2021
Dealer Response
Hi Praveen Vedagarbha,
It's really rewarding hearing that Joe assisted with getting your vehicle in tip-top shape and returned to you all within a timely fashion! It brings us so much joy seeing that we were able to get your rear tire replaced. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of experts are looking forward to serving you for many years to come and are here to help should you need us.
All the Best,
Your Friends and Family at Fletcher Jones Motorcars of Fremont
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